In this inside look at how Pentagon IT Executives handle crisis, Director of the Information Technology Agency (Ret.) Fred Budd gives us a first hand account of the Pentagon 9/11 communications recovery effort.
His personal story of 9/11 and the lessons learned during the lengthy recovery effort only reinforce the importance of proactive crisis avoidance, sound documentation practices, and a holistic approach to IT Management. Detailing the creation of the Command Communications Survivability Program (CCSP), Budd recounts the people, practices and pitfalls that led to the resurrection of the Pentagon’s communications systems in the wake of the 9/11 attack.
Fred’s 911 Pentagon Recollections is full of insight and valuable lessons for any senior IT executive. After reading this, you’ll never think of IT Service Continuity Management the same way.
